Need Help? 需要帮助?

If you encounter any issues or have suggestions while using VoiceNote, feel free to reach out. We typically respond within 24 hours. 如果您在使用 VoiceNote 时遇到任何问题,或有任何建议,请随时联系我们。我们通常会在 24 小时内回复。

Pai_report@paperpai.com

Frequently Asked Questions 常见问题

Quick answers to common questions about VoiceNote 关于 VoiceNote 常见问题的快速解答

Does VoiceNote require an internet connection? VoiceNote 需要联网才能使用吗?

Recording and transcription work fully offline as they use Apple's on-device speech recognition technology. However, AI summarization and smart analysis features require an internet connection to communicate with the Claude API. 录音和语音转写功能可以在离线状态下使用,因为它们基于 Apple 的设备端语音识别技术。但 AI 摘要和智能分析功能需要联网,因为它们需要与 Claude API 通信。

How do I set up AI features? 如何设置 AI 功能?

To use AI summarization and smart action extraction, configure your Claude API key in the app's settings. You can obtain an API key from the Anthropic website. The key is securely stored in the iOS Keychain for maximum protection. 要使用 AI 摘要和智能行动提取功能,您需要在应用设置中配置您的 Claude API 密钥。您可以从 Anthropic 官网获取 API 密钥。密钥将安全地存储在 iOS Keychain 中。

Is my recording data secure? 我的录音数据安全吗?

Yes. All recordings and transcriptions are stored locally on your device using Apple's SwiftData framework. Speech recognition is performed entirely on-device. Only when you actively use AI features is the transcription text sent to the Claude API. See our Privacy Policy for details. 是的。所有录音文件和转写数据都存储在您的设备本地,使用 Apple 的 SwiftData 框架进行安全存储。语音识别在设备上完成。只有当您主动使用 AI 功能时,转写文本才会发送到 Claude API。详情请参阅我们的隐私政策

Can the Apple Watch app work independently? Apple Watch 应用可以独立使用吗?

Yes, the VoiceNote Apple Watch app supports independent recording. You can start and stop recordings directly on your watch. Recording data will sync automatically when connected to your iPhone. 是的,VoiceNote 的 Apple Watch 应用支持独立录音功能。您可以直接在手表上开始和停止录音,录音数据会在连接 iPhone 后自动同步。

Which languages are supported for transcription? 支持哪些语言的语音转写?

VoiceNote uses Apple's Speech Recognition framework and supports all languages available on Apple devices, including Chinese (Mandarin, Cantonese), English, Japanese, Korean, Spanish, French, German, and dozens more. Specific language support depends on your device and system version. VoiceNote 使用 Apple Speech Recognition 框架,支持 Apple 设备上可用的所有语言,包括中文(普通话、粤语)、英语、日语、韩语、西班牙语、法语、德语等数十种语言。具体支持的语言取决于您的设备和系统版本。

How do I export my recordings and notes? 如何导出我的录音和笔记?

You can export transcriptions and AI summaries as Markdown (.md) or Plain Text (.txt). On the recording detail page, tap the share button to choose an export format and share to other apps in your workflow. 您可以将录音的转写文本和 AI 摘要导出为 Markdown (.md) 或纯文本 (.txt) 格式。在录音详情页面,点击分享按钮即可选择导出格式并分享到其他应用。

How do I delete all my data? 如何删除我的所有数据?

You can delete recordings individually within the app, or uninstall the app to remove all locally stored data. Since all data is stored on your local device, uninstalling the app will completely and permanently remove it. 您可以在应用内逐条删除录音记录,也可以通过卸载应用来删除所有本地存储的数据。由于所有数据均存储在本地设备上,卸载应用后数据将被完全移除。

System Requirements 系统要求

Minimum requirements to run VoiceNote 运行 VoiceNote 的最低要求

iPhone

iOS 17.0+

Supports all iPhones running iOS 17 or later 支持所有运行 iOS 17 及以上版本的 iPhone 设备

Apple Watch

watchOS 10.0+

Supports all Apple Watch models running watchOS 10 or later 支持所有运行 watchOS 10 及以上版本的 Apple Watch

Known Issues 已知问题

Currently tracked issues and their status 当前跟踪的问题及其状态

No known issues at this time. Everything is running smoothly! 目前没有已知问题。一切运行正常!

Feature Requests 功能建议

Help us make VoiceNote better 帮助我们让 VoiceNote 变得更好

We highly value user feedback and suggestions! If you have any feature requests or improvement ideas, please let us know via email. Every suggestion is carefully considered to help us make VoiceNote better. 我们非常重视用户的反馈和建议!如果您有任何功能需求或改进建议,请通过邮件告诉我们。您的每一条建议都会被认真考虑,帮助我们让 VoiceNote 变得更好。

Send your suggestions to: Pai_report@paperpai.com 请发送您的建议至:Pai_report@paperpai.com

Please include "[Feature Request]" in your email subject for faster processing. 请在邮件标题中注明 "[Feature Request]" 以便我们快速分类处理。